The coveted award is one of the most prestigious in the Irish Motor Industry. In recent months, an Irish Ford Service Centre was voted the best Franchise Aftersales Operation by the Society of the Irish Motor Industry. In 2011, our Customer Relationship Centre was crowned Ford Champions of Europe as a result of receiving top-box Customer Satisfaction scores in multiple categories. In view of this, all Ford Customer-facing personnel are required to undertake regular training courses using the very latest in both classroom and e-learning based training activities.Įvery year, our Ford Service Centre Customer Satisfaction scores continue to outperform industry benchmarks. What level of Customer Care can I expect from a Ford Service Centre?Īs part of our Ford Scheduled Service, we promise that our Service Centres will treat you fairly, promptly and courteously, and that your car will be ready on time, every time!īut they say that actions speak louder than words! In Ford, we strive to ensure that the people working in Ford Service Centres have the necessary skill-sets to deliver the highest levels of Customer Care. For example, all Ford Service Centres are required to have at least one Master technician, which is the highest level that a craftsperson can achieve in their respective discipline! To become, and continue to operate within the Ford network, Ford Service Centres are required to commit to meeting a range of industry standards relating to the quality of workmanship, customer care and much more! Ford Service Centres are also required to ensure that all of their Ford technicians meet technical competencies that typically exceed those found in other non-Ford Service Centres. Only Ford Approved Service Centres, and their Ford licensed technicians, have the know-how and equipment to service your car to Ford’s superior standards. Why choose a Ford Service Centre to service your car?
However, the check is usually more comprehensive and may include various adjustments made to your car’s brakes, steering and ancillary belts for example. Similar to the standard service, the Ford technician will undertake a health check of the vehicle. It requires additional service actions to be undertaken, and additional parts to be fitted, by the Ford Service Centre. This service is required less often than a standard service and typically takes longer to conduct.
#Blueservice full#
In some instances, your car may be due a full or major service.
#Blueservice software#
Using the latest Ford computerised diagnostic equipment the technician will also check for any outstanding software updates or technical enhancements required for your car and carry these out for free. An electronic print-out of the check will provide you with a clear assessment of your car’s safety and to point out any items requiring urgent attention. The technician will also undertake a full electronic health check of your car, which looks at lights, fluid levels, tyres, suspension, brakes, and much more.
Whilst there are many different types of service procedures involved, most petrol and diesel cars will have the oil filter, engine oil and cabin filter replaced during a standard service. The type of work carried out in a Ford service typically depends on the model you’re driving. What type of work is carried in a standard service? Whether its service or repairs, your Ford Dealer provides great value offers for Ford vehicles to keep you moving.įor all enquiries in relation to your car, you can now call our One Call Hotline Number on 1800 771199.Īnd that’s not all! To find out more information about Ford’s fabulous Scheduled Service, just see below.
#Blueservice free#
We will provide you with a FREE vehicle wash, and windscreen detergent, so that your Ford looks as good as it performs after your visit to us.
You now have the opportunity to truly engage with the trained technician working on your vehicle. After reviewing the video, you can choose to accept or decline to have the work done in a few simple clicks. It is to your benefit to ask your service advisor to carry out this important check.įord Video Check allows technicians to create a short video of repairs identified during the eCheck process, which can be sent to you via eMail within minutes, delivering a rich compelling experience for you. A detailed report will show if anything needs attention. One year Pan-European, 24/7, Roadside Assistance with every Ford Scheduled Service.Ī free health check of your Ford is performed with modern electronic equipment.
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